Reference

Privacy Policy for Your fairplay1 Account

Live Baccarat, Roman Empire, Crash X and UPI account flows create data moments we explain here, from sign-in records to wallet checks and cookie choices.

Account dataCookie choicesUPI contextRetention periodsChange requests
fairplay1 Privacy Policy for Your fairplay1 Account
CONTACT ROUTES

Three Privacy Contact Paths

Privacy requests work better when you use the same details linked to your account. We may ask for a match on email, mobile number or recent wallet reference before changing or sharing records, because we need to confirm that the request is really from you. Keep payment screenshots private unless we ask for a specific reference number.

Team online

Privacy email

Email our privacy inbox with the address linked to your account, the issue you want checked and any date range that helps us locate the record without asking for extra personal detail.

Live chat handoff

Start with chat if you need a privacy ticket raised from inside your account. The team can pass your query to the privacy queue after confirming basic account match details.

Account settings form

Use the account settings form for cookie choices, correction requests or changes to contact data. We keep a timestamped record so you can see when the request reached us.

ACCOUNT CARE

Six Controls Around Your Data

Our privacy work sits across sign-in, wallet checks, cookie tools and support tickets. Each control below explains what happens behind the screen, so you know why a data point is requested and…

Data collection

We collect account details, device signals, session logs and wallet references only when they support account access, fraud checks, service delivery, privacy choices or a lawful request affecting your account.

Cookie choices

Cookies help keep sessions active, remember privacy choices and understand page errors. You can change browser settings, but some account checks may need essential cookies to work correctly.

Wallet records

UPI, Paytm and PhonePe records are stored with payment references, time stamps and account IDs. This helps us match deposits, investigate mismatches and answer your privacy request accurately.

Account security

Access to personal data is restricted by role, and sensitive actions may require extra checks. We monitor unusual sign-in patterns and keep audit logs for security investigation.

Retention timing

Some records must stay for accounting, dispute handling or legal reasons. When the reason ends, we delete, anonymise or mask data so it no longer identifies you directly.

Change requests

You can ask us to correct, access or remove eligible data. We verify your identity first, then tell you what we changed, withheld or kept because of legal needs.

Privacy Questions Before You Join

These answers explain how your privacy choices work before and after you open an account. They focus on personal data, cookie settings, wallet references and contact routes, not general lobby features. If your request involves access to a specific record, send enough detail to identify it without sharing unnecessary personal files.

We collect details you provide during account setup, contact updates, wallet activity and privacy requests. We may also record device, browser, location and session data needed for security checks and lawful access controls.

UPI, Paytm and PhonePe references help us connect wallet actions to your account. They are used for reconciliation, dispute checks, fraud prevention and privacy requests linked to a specific transaction.

Yes, you can request access to eligible personal data we hold about your account. We confirm identity first, then provide the relevant records or explain why a legal restriction applies.

Send a correction request through account settings, chat handoff or privacy email. We may ask for proof when the change affects identity, payment matching or account recovery, then update records where permitted.

Retention depends on the data type and reason for storage. Wallet records, security logs and support tickets may remain while accounting, dispute, security or legal needs continue.

Cookies mainly support session continuity, privacy preferences, security checks and page performance. You can manage browser settings, though turning off essential cookies may affect sign-in and account verification.

Use privacy email for detailed requests, chat for a ticket handoff or the settings form for contact and cookie changes. Always contact us from details linked to your account.